Effective Date: October 18, 2026

Please read these Terms and Conditions carefully before using our website or purchasing our products. These Terms and Conditions govern your access to and use of https://straptight.com and any purchases made through our website.

By accessing or using our website, you agree to these Terms and Conditions. If you do not agree, please do not use our website or purchase products through it.

This website is operated by Straptight Brands LLC (“Straptight,” “we,” “us,” or “our”).

Our website provides information about and offers for sale guitar strap locks and other guitar accessories.

Contact Information

Straptight Brands LLC
2 Townsend St, Suite 3 102
San Francisco, CA 94107
United States

Email: info@straptight.com
Telephone: (408) 479 3911

You agree to use our website only for lawful purposes and in accordance with these Terms and Conditions.

You may not:

1. Use our website in violation of applicable laws or regulations.
2. Attempt to gain unauthorized access to our website, systems, or customer information.
3. Interfere with the security, operation, or functionality of our website.
4. Use automated tools to access or collect information from our website in a manner that violates applicable law or interferes with our operations.
5. Submit false, misleading, fraudulent, or unauthorized information.
6. Use our website to infringe upon the intellectual property or other legal rights of another person or business.

We reserve the right to restrict or terminate access to our website when reasonably necessary to protect our business, customers, website, or legal rights.

Straptight offers guitar strap locks and other guitar accessories.

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information on our website are accurate. However, colors and product appearance may vary slightly depending on your display, lighting, or other factors.

Product images are provided for illustrative purposes. Actual products may differ in minor details where appropriate, provided that material differences are not misrepresented.

We reserve the right to correct errors, update product information, discontinue products, or change product offerings at any time, subject to applicable law and any order we have already accepted.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

When you place an order through our website, you are submitting an offer to purchase the products in your order.

An order confirmation email acknowledges receipt of your order but does not necessarily mean that the order has been accepted. We reserve the right to decline or cancel an order for legitimate reasons, including suspected fraud, pricing or listing errors, product unavailability, or an inability to process payment.

If we cancel an order after payment has been collected, we will arrange an appropriate refund to the original payment method, subject to applicable law.

You are responsible for providing accurate contact, billing, and shipping information. We are not responsible for delivery problems caused by inaccurate information you provide, except where applicable law requires otherwise.

We will not use this section to avoid honoring an order we are legally required to fulfill.

Prices are displayed in the currency indicated at checkout and may change without prior notice. The price applicable to your purchase will generally be the price displayed when you place your order, subject to correction of genuine errors and applicable law.

Applicable sales taxes, shipping charges, and other disclosed fees will be presented during checkout when required.

Payment must be authorized before an order is fulfilled. Payments may be processed by third party payment providers. Your use of those payment services may also be subject to the provider's own terms and privacy practices.

If a genuine pricing or listing error affects an order, we may contact you to explain the issue and provide available options, including cancellation and a refund where appropriate.

We will provide available shipping options, applicable shipping charges, and estimated delivery information during checkout or in other relevant order communications.

Delivery estimates are not guarantees unless expressly stated otherwise. Delays may occur because of carrier issues, weather, supply problems, or other circumstances beyond our reasonable control.

We will comply with applicable laws governing shipment delays, including any required notices, options to cancel, and refunds when we cannot ship within the applicable promised or legally required period.

Please ensure that your shipping address is accurate at the time of purchase. If an order is delayed, lost, or delivered incorrectly, contact us at info@straptight.com so we can review the issue.

Your rights concerning delivery, refunds, and responsibility for goods in transit remain subject to applicable law.

Our return and refund rules will be provided in our published Return Policy or in the applicable terms presented when you purchase a product.

Before placing an order, please review the applicable return requirements, including any stated return period, product condition requirements, and instructions for requesting a return.

If a separate Return Policy is published on our website, that policy should be read together with these Terms and Conditions. If there is a conflict, applicable law will control, and any more specific return terms will apply to the extent legally permitted.

Nothing in these Terms and Conditions eliminates any mandatory rights you may have concerning defective, damaged, incorrectly supplied, or misrepresented products.

For return or refund questions, contact info@straptight.com.

Our products are intended to be used as guitar accessories in accordance with their intended purpose and any applicable product instructions.

You are responsible for installing, inspecting, and using our products appropriately. Before playing, check that the strap lock and strap are properly attached and that the connection is secure. Inspect the components periodically for wear, damage, or loosening, and discontinue use if a component appears damaged or unsafe.

Improper installation, modification, misuse, excessive wear, or use with incompatible equipment may affect product performance.

Straptight does not guarantee that any accessory will prevent every possible accident, equipment failure, or injury. Our products should not be used in a way that creates an unreasonable risk of injury or property damage.

Nothing in this section excludes liability that cannot lawfully be excluded.

We aim to provide products that meet their stated descriptions and applicable legal requirements.

Any express warranty we provide for a product will be governed by the terms of that warranty. If no separate express warranty is offered, nothing in these Terms and Conditions should be interpreted as creating one.

To the extent permitted by applicable law, implied warranties may be limited to the extent legally permissible. However, we do not exclude or limit any warranty or consumer protection right that applicable law does not allow us to exclude or limit.

If you believe a product is defective or does not conform to its description, contact info@straptight.com with your order information and a description of the issue.

To the fullest extent permitted by applicable law, Straptight Brands LLC and its owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, where such exclusions are legally permitted.

To the extent permitted by law, we are not responsible for losses resulting from unauthorized use of your account or information, interruptions to website availability, or reliance on inaccurate information supplied by third parties, except where such responsibility cannot lawfully be excluded.

Nothing in these Terms and Conditions excludes or limits liability for fraud, intentional misconduct, gross negligence where exclusion is prohibited, death or personal injury where exclusion is prohibited, or any other liability that cannot legally be limited.

Where a limitation of liability is permitted, it applies only to the extent allowed by applicable law and does not eliminate your mandatory consumer rights.

All content on our website, including text, photographs, graphics, logos, product images, designs, product descriptions, and other materials owned by or licensed to Straptight, is protected by applicable intellectual property laws.

The Straptight name, logos, brand elements, and product names are owned by Straptight Brands LLC or used under appropriate authorization.

You may view our website and use its content for personal, noncommercial purposes related to learning about or purchasing our products.

You may not reproduce, modify, distribute, publish, sell, commercially exploit, or create derivative works from our website content without our prior written permission, except where permitted by applicable law.

Nothing in these Terms transfers ownership of our intellectual property to you.

If you submit a review, suggestion, testimonial, photograph, or other material to us, you represent that you have the right to submit it and that doing so does not violate another person's rights or applicable law.

You retain ownership of your content. By voluntarily submitting content for publication or promotional use, you grant Straptight a nonexclusive, worldwide, royalty free license to use, reproduce, display, and distribute that content for the purposes disclosed when you submit it or otherwise agreed with you.

We will not treat a private customer service message as permission to publish your private communications or personal information for marketing purposes.

We may moderate or remove content that is unlawful, misleading, abusive, infringing, or otherwise inappropriate, subject to applicable law.

We are not obligated to publish customer submissions.

Our website may contain links to third party websites, social media platforms, payment providers, shipping services, or other external resources.

These services are operated independently and may be subject to their own terms and privacy policies. Straptight does not control all third party services and is not responsible for their independent content, policies, or practices.

A link to a third party website does not necessarily imply endorsement by Straptight.

Your privacy is important to us.

Our Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or interact with our business.

Please review our Privacy Policy at:

https://straptight.com/privacy-policy

The Privacy Policy forms part of the information governing your use of our website. Where applicable law requires specific consent or disclosures, those requirements will apply independently of these Terms and Conditions.

To the extent permitted by applicable law, you agree to be responsible for losses, liabilities, and reasonable costs arising from your unlawful use of our website, your material violation of these Terms and Conditions, or your infringement of another person's rights.

This provision does not require you to indemnify Straptight for our own unlawful conduct or for matters for which applicable law prohibits such an obligation.

We may update, maintain, suspend, or modify portions of our website, product listings, and services from time to time.

We will make reasonable efforts to maintain website functionality, but we cannot guarantee uninterrupted availability or error free operation.

We may revise these Terms and Conditions by publishing an updated version on our website and changing the Effective Date. Where applicable law requires advance notice or additional consent, we will provide it.

Changes will not retroactively remove rights that have already accrued to you or alter an existing order in a manner prohibited by law.

These Terms and Conditions are governed by the laws of the State of California, without regard to its conflict of law rules, except where applicable law requires otherwise.

Any dispute arising from these Terms and Conditions or your use of our website will be handled by a court with appropriate jurisdiction, subject to applicable consumer protection laws and any mandatory rules governing venue.

Nothing in this section prevents you from exercising a right or bringing a claim in a forum where applicable law gives you that right.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect to the extent legally permissible.

If we do not enforce a provision of these Terms and Conditions on one occasion, that does not mean we waive our right to enforce it later.

These Terms and Conditions, together with any applicable policies expressly incorporated into them, govern your use of our website and your purchases from Straptight.

Any additional product specific terms presented to you at the time of purchase will apply to the extent they are consistent with applicable law.

If you have questions about these Terms and Conditions, please contact us:

Straptight Brands LLC

Email: info@straptight.com
Telephone: (408) 479 3911

Mailing Address:
2 Townsend St, Suite 3 102
San Francisco, CA 94107
United States