Effective Date: October 18, 2026

Straptight Brands LLC (“Straptight,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit https://straptight.com, purchase our products, contact us, or otherwise interact with our website and services.

This policy applies to information collected through our website and our related business activities. It does not govern third party websites or services that we do not control.

By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy. Where applicable law requires consent for a particular activity, we will obtain that consent separately.

The information we collect depends on how you interact with us. It may include the following categories.

Information you provide directly

• Name, email address, telephone number, and mailing or shipping address.
• Billing details and information associated with purchases.
• Information you provide when contacting customer service, submitting a review, completing a survey, or communicating with us.
• Preferences or other information you voluntarily provide.

Purchase and transaction information

We may collect information about products purchased, order details, transaction amounts, shipping status, returns, and customer service requests. Payment information may be processed directly by third party payment providers. We do not intentionally store full payment card numbers or security codes on our own systems unless expressly stated at the point of collection.

Information collected automatically

When you visit our website, certain information may be collected automatically, depending on the website features and technologies in use. This may include:

• IP address and general device or browser information.
• Pages viewed, links clicked, and interactions with the website.
• Date, time, and duration of visits.
• Cookies and similar technologies used for website functionality, analytics, security, or advertising, where applicable.

Information from third parties

We may receive information from service providers that help us operate our website, process payments, fulfill orders, prevent fraud, provide analytics, or deliver marketing communications, where those services are used.

We do not intentionally collect sensitive personal information that is unrelated to operating our business.

We may use personal information for the following purposes:

• To process orders, accept payments, and deliver products.
• To provide customer support and respond to questions.
• To communicate about purchases, shipping, returns, security, and other service related matters.
• To maintain, troubleshoot, and improve our website and products.
• To detect fraud, protect our business, and maintain website security.
• To send promotional emails or other marketing communications where permitted by law and, when required, with your consent.
• To administer surveys, promotions, or other activities you choose to participate in.
• To comply with applicable legal obligations and enforce our rights.

We will not use personal information for materially different purposes without providing any notice or obtaining any consent required by law.

Our website or its service providers may use cookies, pixels, tags, and similar technologies to support website functionality, remember preferences, understand website usage, improve performance, and, where applicable, measure or deliver advertising.

You may be able to manage cookies through your browser settings or through a cookie preference tool provided on our website. Disabling certain cookies may affect website functionality.

Where required by applicable law, we will provide appropriate choices regarding nonessential cookies and targeted advertising technologies.

We do not sell customer lists or rent customer information to third parties for their independent marketing.

We may disclose personal information to the following categories of recipients, where applicable:

• Payment providers that process transactions.
• Shipping and fulfillment providers that deliver orders.
• Website hosting and technology providers that operate or maintain our website.
• Customer service and communications providers that help us respond to customers or send requested communications.
• Analytics and advertising providers where we use those services and where permitted by law.
• Professional advisers, such as accountants, attorneys, and auditors, where reasonably necessary.
• Government authorities or other parties when required by law or when reasonably necessary to protect rights, property, safety, or security.
• Business transaction participants in connection with a proposed or completed merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable legal requirements.

Service providers are permitted to use information as necessary to perform services for us and as otherwise permitted by applicable law.

Some privacy laws define “sale” or “sharing” broadly enough to include certain disclosures for targeted advertising, even when no money changes hands. We will provide any notices and opt out mechanisms required by applicable law if our activities fall within those definitions.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, maintaining business and tax records, handling returns and disputes, protecting against fraud, and meeting legal obligations.

Retention periods vary depending on the type of information and the reason it was collected. When information is no longer reasonably necessary, we will delete it, destroy it, or deidentify it where appropriate, subject to legal and operational requirements.

Depending on where you live and whether applicable legal requirements are met, you may have rights regarding your personal information. These may include the right to:

• Know or request access to the personal information we collect, use, disclose, or retain about you.
• Request deletion of personal information, subject to legal exceptions.
• Request correction of inaccurate personal information.
• Obtain a portable copy of certain personal information.
• Opt out of the sale or sharing of personal information, where applicable.
• Limit certain uses or disclosures of sensitive personal information, where applicable.
• Withdraw consent where processing is based on consent.
• Appeal a decision we make about a privacy rights request, where required by law.
• Exercise applicable privacy rights without unlawful discrimination or retaliation.

These rights are not absolute and may be subject to exceptions under applicable law.

To submit a request concerning your personal information, contact us at info@straptight.com with the subject line “Privacy Request.”

Please describe your request clearly. We may need to verify your identity before responding and may request additional information reasonably necessary to process your request securely. Authorized agents may submit requests where permitted by law and subject to applicable verification requirements.

We will respond within the time required by applicable law.

If applicable law gives you the right to opt out of the sale or sharing of personal information, you may contact us using the information above. We will also honor legally recognized opt out preference signals, such as Global Privacy Control, when required by law.

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the message or by contacting info@straptight.com.

Even if you opt out of marketing communications, we may still send nonpromotional messages necessary to complete an order, provide customer support, address security matters, or communicate important service information.

Opting out of marketing emails does not automatically opt you out of communications sent by independent third party services.

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information online from children under 13 without legally required parental consent.

If you believe a child has provided us with personal information in a manner that violates applicable law, please contact info@straptight.com. We will review the matter and take appropriate action as required by law.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we take reasonable steps appropriate to the information we handle.

Payment processing and other sensitive activities may be handled by third party providers using their own systems and security practices.

Our website may contain links to third party websites, social media platforms, payment services, or other external services. Those third parties may collect information under their own privacy policies.

We do not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information directly to them.

Straptight Brands LLC operates in the United States. If you access our website from another country, your information may be processed or stored in the United States or other locations where our service providers operate, subject to applicable law.

Where required, we will use appropriate measures for international transfers of personal information.

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or legal obligations.

When we make changes, we will update the Effective Date shown at the top of this page. If a change requires additional notice or consent under applicable law, we will provide that notice or obtain consent as required.

We encourage you to review this page periodically.

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

Straptight Brands LLC

Email: info@straptight.com

Telephone: (408) 479-3911

Mailing Address:
2 Townsend St, Suite 3-102
San Francisco, CA 94107
United States